GA Water Damage is a free referral service that connects homeowners and businesses in Georgia, by phone, with independent local water damage restoration providers. It is not a contractor. It does no drying, plumbing, cleanup or rebuilding, and it holds no trade license.
This page explains what happens when you call the number on the site, what is left to the provider you are connected with, how to check that provider under Georgia’s rules, and where the facts printed on these pages come from.
Call to be connected with an independent water damage provider that covers your part of Georgia.
One site for a whole state: what that means
Most restoration websites belong to one company in one metro area. This one belongs to no restoration company. It is an information site about water damage restoration in Georgia with one phone number on it, and that number is used to connect a caller with an independent provider near the caller.
Because the service is a connection and not a company with trucks, it cannot tell you who will pick up or whether a participating provider covers a given address at a given hour. Those answers come from the provider on the call.
How a Georgia call is connected
- You call the number shown on the site. The call is free for the caller.
- The call is connected through a call-routing service to a participating independent provider.
- You describe the problem to that provider: where the water came from, whether it has stopped and which rooms are wet.
- The provider decides whether it can take the job, and sets its own scope, price and schedule.
- If you go ahead, the agreement is between you and that provider. GA Water Damage is not a party to it.
The operator of this site may be paid by a third party when a call is connected. The caller pays nothing to GA Water Damage, and nothing obliges a caller to hire the provider reached.
No crews, no quotes, no guarantees from this site
| What this site does | What is left to the provider |
|---|---|
| Publishes general information about water damage in Georgia and names its sources | Looks at the property and decides what the job involves |
| Prints one number that connects a caller with an independent local provider | Sets the scope, the price and the schedule |
| Charges the caller nothing for the call | Answers for its own licensing and insurance, which the homeowner should verify |
| Gives no warranty or guarantee on any work | Offers whatever written terms it chooses to stand behind |
The site gives no prices, quotes or arrival times and makes no promise of availability. Night, weekend and same-day help depend on the provider, the location and demand. People shown in photos and video on the site are actors or models, not providers.
If water is spreading now, call and describe it to the provider you are connected with.
How to check the provider
Checking license and insurance is the homeowner’s job, and the state license search is open to anyone online. Which license applies depends on the work, so ask the provider what it holds and for which part of the job.
- Contractor license. Georgia requires certain types of residential and general contractors to hold a state license. The Attorney General’s Consumer Ed site gives the lookup steps: go to sos.ga.gov, choose Licensing, click Licensee Search, open the Building & Contractors tab and select Residential and General Contractors. The contractor Board says the search works by name or by license number.
- Licensed trades. The Attorney General’s office states that general contractors, electricians, plumbers, and heating and air conditioning contractors must be licensed through the Secretary of State’s office. If the job includes a pipe repair or electrical work, ask whose license covers it.
- Insurance. The Residential and General Contractors Board advises asking for proof of general liability insurance and checking that the name on it matches the licensed person or business.
- Written contract. The same Board advises a written contract that sets out the work, the materials, the final clean-up, a completion date and a payment schedule, and advises never paying the whole cost before the work is complete.
- Mold work. The Georgia Department of Public Health says indoor air quality is not a regulated program in Georgia and that its environmental health branch offers no specific services for indoor mold growth. Ask a mold provider about training, insurance and a written scope instead of expecting a state health office to vouch for it.
Where the information on this site comes from
Local and technical statements on these pages are drawn from public sources named on the page where they appear: the National Weather Service, USGS, FEMA, EPA, CDC, the Census Bureau, Georgia state agencies, and city and county offices. Cost figures are national published figures shown with their date, and they are not quotes from this site or from any provider.
Rules and fees change. If something here is out of date or wrong, the contact GA Water Damage page says how to report it.
Where the service connects callers
The number is for callers across Georgia. The site has pages for Athens, Savannah, Columbus, Alpharetta, Sandy Springs, Decatur, Roswell and Duluth, each built on that city’s own utilities, creeks and permit offices.
Four pages cover the work itself: water mitigation in Georgia, flood damage restoration in Georgia, burst pipe water damage in Georgia and mold remediation in Georgia. The postal address shown on the site is a mailing address, not a service location. The terms of use and privacy policy set out the limits in full.
Call the number on this page to be connected with a local provider, then check that provider before any work starts.
Questions people ask
Is GA Water Damage a restoration company?
No. GA Water Damage is a free referral service. It connects callers in Georgia with independent local water damage restoration providers and does none of the work itself. It has no crews or drying equipment and holds no trade license. Anything said about scope, price or timing comes from the provider you speak with, not from this site.
Does it cost anything to call?
The call is free for the caller, and calling does not commit you to hiring anyone. The operator of this site may be paid by a third party when a call is connected. What a job costs is a separate matter: that price is set by the provider, and you should ask for it in writing before agreeing to any work.
Who does the work?
An independent local restoration provider, if you choose to hire the one you are connected with. That business is not owned, employed or supervised by GA Water Damage. It sets its own scope, price and schedule, and the agreement for the job is between you and that provider alone.
Do you guarantee the work?
No. GA Water Damage does not warrant or guarantee any work performed by a provider. Any warranty is whatever the provider offers you, so ask for it in writing as part of the contract. Georgia’s Residential and General Contractors Board advises a written contract that sets out the work, the materials, the final clean-up, a completion date and a payment schedule.
What proof of license and insurance should I ask a provider for?
Ask for the license number and the name it is held under, then look it up through the Licensee Search at sos.ga.gov; the contractor Board says the search works by name or by license number. Ask for proof of general liability insurance too. The Board advises checking that the name on the insurance matches the licensed person or business.